Privacy Policy

Last updated: 19 August 2026

1. Who We Are

AM Prime Services LLC (“AM Prime”, “we”, “our” or “us”) is a Wyoming limited liability company providing warehousing, storage, fulfilment, wholesale distribution and supply-chain support services to business clients.

Our registered office is:

AM Prime Services LLC
30 N Gould St, Ste 4000
Sheridan, WY 82801, USA

Company number: 2020-000923864

For the purposes of applicable data protection laws, AM Prime is the controller of the personal information collected through this website and our related business communications.

Questions concerning this Privacy Policy or our use of personal information may be sent to info@am-prime.com.

2. Scope of This Policy

This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you:

  • visit or use our website;
  • submit a request for services or a quotation;
  • upload documents through the website;
  • communicate with us by email, telephone or another business communication channel; or
  • otherwise interact with us in connection with a potential or existing business relationship.

The website is intended primarily for representatives of businesses and other professional users.

3. Information We Collect

Information You Provide

Depending on how you use the website, we may collect:

  • your first and last name;
  • company name and position;
  • business email address;
  • telephone number;
  • the service required;
  • product category;
  • estimated inventory or shipment volume;
  • origin, destination or storage locations;
  • required start date;
  • information included in your message;
  • specifications, SKU lists or other files you choose to upload; and
  • subsequent correspondence and business records.

Information Collected Automatically

When you visit the website, our hosting, security and technical service providers may automatically record:

  • IP address;
  • browser and device type;
  • operating system;
  • referring page;
  • pages requested;
  • date and time of access;
  • technical and security logs; and
  • cookie and consent preferences.

Where you have consented to analytics cookies, we may also collect information about how visitors use the website, such as pages viewed, approximate location, referral source and interaction data.

Information Received from Other Sources

We may receive business contact information from:

  • your employer or another representative of your organisation;
  • a customer, supplier, adviser or business partner;
  • selected facilities or operating partners; or
  • publicly available business sources.

Information You Should Not Submit

Please do not submit through the website:

  • payment card information;
  • online banking credentials;
  • government identification numbers;
  • passwords;
  • medical information;
  • biometric information;
  • information about criminal offences;
  • special-category or other highly sensitive personal data; or
  • confidential third-party information that you are not authorised to disclose.

4. How and Why We Use Personal Information

We use personal information for the following purposes.

Reviewing and Responding to Enquiries

We use the information submitted through the website to:

  • assess your requirements;
  • determine whether we may be able to provide the requested services;
  • prepare a proposed service structure or quotation;
  • identify suitable facilities or operating partners; and
  • communicate with you about your request.

Our legal basis is our legitimate interest in developing and managing business relationships. Where you are acting as an individual contractor or sole trader who may personally enter into an agreement with us, processing may also be necessary to take steps at your request before entering into a contract.

Managing Business Relationships

We may use personal information to administer an existing or proposed business relationship, maintain records, coordinate service delivery and respond to operational questions.

Our legal basis is the performance of a contract, steps taken before entering into a contract, and our legitimate interest in managing our business relationships.

Sharing a Request with Relevant Partners

Where reasonably necessary to assess or perform a project, we may provide relevant information to selected warehousing, storage, fulfilment, transportation, distribution or other operating partners.

Our legal basis is our legitimate interest in assessing and arranging the requested services and, where applicable, taking steps before entering into or performing a contract.

Website Operation and Security

We use technical information to:

  • operate and maintain the website;
  • detect and prevent fraud, misuse and security incidents;
  • troubleshoot technical problems;
  • protect our systems and users; and
  • maintain records of cookie preferences.

Our legal basis is our legitimate interest in operating a secure and reliable website and, where relevant, compliance with legal obligations.

Analytics

We use optional analytics technologies to understand website traffic and improve the website.

Where consent is required, analytics are used only after you have given consent through the cookie banner. You may withdraw that consent at any time.

Legal and Compliance Purposes

We may process information to:

  • comply with legal, regulatory, tax or accounting requirements;
  • respond to lawful requests from authorities;
  • enforce our agreements and website terms;
  • establish, exercise or defend legal claims; and
  • protect our rights, property and legitimate business interests.

Our legal basis is compliance with legal obligations and our legitimate interest in protecting our business and legal rights.

Marketing

We will use your contact details for marketing only where you have agreed to receive such communications or where applicable law otherwise permits us to contact business recipients.

You may opt out of marketing communications at any time.

5. Required and Optional Information

Fields marked as required must be completed for us to receive and assess your request. Other fields and file uploads are optional.

Where required information is not provided, we may be unable to evaluate your request, prepare a quotation or contact you.

6. Automated Decision-Making

We do not use information collected through this website to make decisions based solely on automated processing that produce legal or similarly significant effects.

7. Who We Share Information With

We may disclose personal information to the following categories of recipients:

  • website hosting, maintenance and technical support providers;
  • email, communications and file-storage providers;
  • security, anti-spam and login-protection providers;
  • cookie-consent and analytics providers;
  • selected warehousing, fulfilment, transportation, distribution and operating partners;
  • professional advisers, including lawyers, accountants, auditors and insurers;
  • public authorities, regulators, courts and law-enforcement bodies where disclosure is legally required or reasonably necessary;
  • potential purchasers, investors or successors in connection with a merger, restructuring, financing or sale of all or part of our business; and
  • other recipients where you have authorised the disclosure.

Service providers processing information on our behalf are permitted to use it only for the relevant service and subject to appropriate contractual obligations.

Some operational partners may process information as independent controllers where they determine their own purposes and means of processing.

We do not sell personal information.

8. International Processing and Transfers

AM Prime is located in the United States. Personal information submitted through the website may therefore be processed in the United States and in other countries where our service providers or project partners operate.

Those countries may have different data protection laws from your country of residence.

Where applicable law requires specific safeguards for an international transfer, we use an appropriate lawful transfer mechanism or require the relevant recipient to provide an adequate level of protection. Information about applicable safeguards may be requested at info@am-prime.com.

9. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

Unless a longer period is required for legal, regulatory, tax, accounting or claims purposes, we generally apply the following periods:

  • enquiries that do not result in a business relationship: up to 24 months after the last substantive communication;
  • records relating to an established business relationship: generally up to seven years after the relationship ends;
  • website security and server logs: normally no longer than 12 months, subject to the settings of the relevant provider;
  • cookie-consent records: for as long as reasonably necessary to demonstrate and manage your preferences; and
  • legal dispute or investigation records: until the relevant matter and applicable limitation periods have expired.

Information may be retained for longer where necessary to comply with law, respond to a legal hold or establish, exercise or defend a legal claim.

When information is no longer required, it is deleted, anonymised or securely disposed of.

10. Cookies

The website uses cookies and similar technologies.

Strictly necessary technologies may operate without consent where permitted by law. Analytics, functionality and other non-essential technologies are used only after consent where consent is required.

Further information is provided in our Cookie Policy and through the cookie-preference panel available on the website.

11. Security

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, loss or destruction.

These measures may include encrypted website connections, restricted administrative access, access controls, security monitoring, software updates and protections against repeated unauthorised login attempts.

No method of transmission or electronic storage is completely secure. We therefore cannot guarantee absolute security.

12. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • request access to personal information held about you;
  • request correction of inaccurate or incomplete information;
  • request deletion of your information;
  • request restriction of processing;
  • object to processing based on legitimate interests;
  • receive certain information in a portable format;
  • withdraw consent at any time;
  • opt out of certain marketing communications;
  • request information about categories of information collected and disclosed; and
  • appeal a decision concerning a privacy request where applicable law provides that right.

Withdrawal of consent does not affect processing carried out lawfully before consent was withdrawn.

To exercise a privacy right, contact info@am-prime.com. We may request information reasonably necessary to verify your identity and authority to make the request.

Where permitted by law, an authorised representative may submit a request on your behalf. We may require proof of that authority.

We will not discriminate against you for exercising a privacy right.

EEA and United Kingdom

Where the EU GDPR or UK GDPR applies, you also have the right to lodge a complaint with the data protection supervisory authority in your country of residence, place of work or place of the alleged infringement.

United States

Where an applicable US state privacy law applies to AM Prime, you may have additional rights under that law.

We do not use the website to sell personal information or for targeted or cross-context behavioural advertising. If our practices change, we will update this Privacy Policy and provide any opt-out mechanism required by applicable law.

13. Children

The website is intended for business users and is not directed to children.

We do not knowingly collect personal information from children under 18 through the website. If you believe that a child has submitted personal information to us, contact info@am-prime.com.

14. Third-Party Websites

The website may contain links to websites or services operated by third parties.

We do not control those third parties and are not responsible for their privacy, security or content. You should review the privacy notices of any third-party website you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our website, services, business practices or legal obligations.

The date at the top of this page shows when the policy was last revised. The current version will be published on this website.

16. Contact Us

Questions, requests or complaints relating to this Privacy Policy may be sent to:

AM Prime Services LLC
30 N Gould St, Ste 4000
Sheridan, WY 82801, USA

Email: info@am-prime.com